Policy

Cancellation and refunds.

Fair, proportionate and clear.

KHITServices does not use cancellation terms to trap clients. The detail depends on the engagement type and the stage reached.

Health Check and Briefing

Free, no charge

There is no charge for the Health Check or Briefing on either route.

Review

Notice matters

Where a paid Review has been booked, cancellation and refund handling depends on notice given and work already undertaken.

Ongoing

Virtual SDM (VSDM)

Ongoing VSDM arrangements are handled according to the agreed terms in the engagement, based on day allocation used and notice given.